A.網(wǎng)點(diǎn)未與企業(yè)簽訂對(duì)賬服務(wù)協(xié)議,未通過(guò)協(xié)議方式明確雙方權(quán)利義務(wù) B.未嚴(yán)格執(zhí)行業(yè)務(wù)經(jīng)辦與對(duì)賬崗位分離制度,賬務(wù)處理人員與對(duì)賬人員混崗操作 C.代替客戶(hù)做網(wǎng)銀對(duì)賬單回簽 D.人為調(diào)高對(duì)賬單回收率
A.未明確“對(duì)賬頻率” B.未明確“對(duì)賬單送達(dá)方式” C.未明確“對(duì)賬單加蓋印鑒種類(lèi)” D.相關(guān)要素與集中對(duì)賬系統(tǒng)不一致
A.負(fù)責(zé)受理客戶(hù)日常對(duì)賬查詢(xún),及時(shí)收集和維護(hù)客戶(hù)信息 B.簽訂《對(duì)賬服務(wù)協(xié)議》,維護(hù)賬戶(hù)簽約信息 C.打印副本賬頁(yè) D.催收逾期未回執(zhí)對(duì)賬回單 E.追蹤核實(shí)不符賬單